Privacy Policy

Who we are

We are the Ilminster Literary Festival, a registered charity (number 1169618). Our website address is:

Collecting personal information

We do not collect or retain any personal information on this website (except when you use the Contact Us facility). However, the on-line purchase of event tickets is achieved by connecting you to the TicketSource facility. Just as with any on-line purchase, certain pieces of information are requested from you. The TicketSource Privacy Policy can be found at:

TicketSource will make available to us your contact details and booking information for your selected event(s). We may use this information to:

  •     Manage ticketing for an event
  •     Facilitate ticket pick-up
  •     Dispute resolution
  •     Customer service
  •     Notification of any changes to the event
  •     Undertake analysis of sales, campaign or demographics.

We will keep your Personal Data for no longer than reasonably necessary and will be deleted after one (1) year. Personal Data is retained by us for this period to assist us in responding to customer booking queries or any charge disputes that may arise.

Your Rights and your Personal Data

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your Personal Data held by TicketSource, please contact us.

Sharing personal information

Any information that we collect about you is used solely by The Ilminster Literary Festival for the purpose of our own activities. We do not pass or sell any information about you, either personal details or behaviours, to any third party.

Contact Details

To exercise any relevant rights, queries or complaints regarding our handling of your Personal Data, please contact the Festival office at:

Ilminster Literary Festival Office
Bay House East
Bay Hill
TA19 0AT

Telephone: 0146053651